Terms of Service

Frequently Asked Questions

Find answers to common questions about our products and services.

What are your shipping options?

We only offer standard and express . Standard shipping takes 6-14

What is your return policy?

We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please contact our customer service team to initiate a return.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping times vary by destination, typically ranging from 7-14 business days.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

What payment methods do you accept?

We accept all major credit cards.

How do I contact customer support?

You can reach our customer support team via email at support@example.co.za

Terms of Service

OVERVIEW

This website is operated by Body Muse. Throughout the site, the terms "we", "us", and "our" refer to Body Muse. Body Muse offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 - HEALTH & WELLNESS DISCLAIMER

All products sold by Body Muse—including back posture fix belts, belly lift/sculpt belts, and electric fat-shaking devices—are intended solely for personal wellness, body shaping, and cosmetic posture support.

Not Medical Advice: Products sold on this site are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition or spinal deformity.
Consultation: If you have pre-existing back injuries, cardiovascular conditions, spinal issues, or are pregnant, please consult with a medical professional before using electric body-vibration gadgets or compression belts.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We make every effort to display as accurately as possible the colors, images, and details of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

SECTION 5 - PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

SECTION 7 - SHIPPING AND DELIVERIES

All orders placed with Body Muse are subject to our Shipping Policy. Delivery times in South Africa range between 7 to 15 business days after standard order processing.

SECTION 8 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of South Africa.